Irrational?

Until you find the ‘black swan’

Robert Mion
1 min readSep 23, 2019

Their behavior is not irrational.

You’re lacking important information about them.

  • Their motives
  • Their state of mind
  • Their tendencies
  • Their past
  • Their trajectory

Strategically uncover each of these through calibrated questions and meaningful conversation.

For each ‘black swan’ you find, their behavior will quickly reveal itself as completely rational.

That’s where you want to be when negotiating

In a place where both parties are knowingly actioning rationally.

Expert negotiator, Chris Voss, would agree.

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Robert Mion
Robert Mion

Written by Robert Mion

Designer, Developer, DataViz, Dad • rmion.com

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